Turning Disruption into Competitive Advantage through Intelligent Design: Empowering Tech Giants and Media Leaders with Predictive Agility
Our Solution – The Oracle & AI Digital Blueprint
Autonomous Network & Service Operations (Oracle Communications + AI Ops)
- The Oracle Cloud Core: We deploy Oracle Cloud for Telcos solutions, including cloud-native 5G Core, running on OCI (Oracle Cloud Infrastructure).
- The AI Edge: We implement AI Ops, which uses Machine Learning to analyze network telemetry data (logs, signals, congestion) in real-time. This allows for predictive maintenance, automatically identifying and resolving network faults or rerouting traffic before service is impacted.
- Outcome: Increased network uptime and significant reduction in operational costs (OpEx) for network management.
Subscription Monetization & Revenue Assurance (Oracle Fusion Cloud CX & ERP)
- The Oracle Cloud Core: We deploy Oracle Cloud Scale Monetization and Oracle Subscription Management. This provides converged charging across all Gs (2G to 5G) and services (prepaid, postpaid, IoT, SaaS), managed with compliant revenue recognition via Fusion Cloud ERP.
- The AI Edge: AI agents monitor subscription usage and customer behavior to flag potential fraud and revenue leakage instantly. Furthermore, they provide intelligent insights to reduce customer churn and identify ideal timing for upsell/renewal campaigns.
Hyper-Personalized Customer Experience (Oracle CX + Generative AI)
- The Oracle Cloud Core: We integrate Oracle Unity Customer Data Platform (CDP) with Fusion Cloud CX to create a true, unified view of every customer's journey, usage, and billing history.
- The AI Edge: Generative AI powers conversational agents and virtual assistants that handle complex customer service inquiries (e.g., "Why is my bill high this month?") with context and accuracy, reducing contact center load and accelerating problem resolution. This is further enhanced by AI-driven personalization in media content recommendation and targeted service bundles.
Modernization: EBS to the AI-Ready Cloud
- Our Expertise: For TMT firms running heavy, highly customized Oracle EBS for finance, procurement, or order management, we provide a secure, strategic roadmap to Oracle Fusion Cloud. This migration eliminates technical debt, standardizes processes, and unlocks the inherent AI capabilities built into Fusion applications, making your organization "AI-ready."
The Disruption Vortex – Industry Challenges
The AI-Native Imperative
Software and technology companies must rapidly pivot their core products and internal processes to be AI-driven, otherwise, they risk being outpaced by "AI-native upstarts." This requires a modern, flexible data infrastructure that legacy systems (including customized EBS) simply cannot provide.
Monetization of 5G & New Services
Telecommunications companies have invested billions in 5G and fiber networks, but monetization remains the key hurdle. Traditional billing systems cannot support the complex, dynamic, multi-party business models (B2B2X) required for Network-as-a-Service and IoT.
Content Fatigue & Attention Economy
Media companies struggle with "the attention equation". Consumers demand hyper-personalized, immersive content experiences (AR/VR, short-form) and are quick to churn if the experience is not seamless, making Customer Net Revenue Retention (NRR) a critical metric.
Cybersecurity and Regulatory Risk
The massive, distributed nature of TMT networks and the volume of PII data make the sector a primary target for sophisticated attacks. Navigating evolving global regulations (GDPR, Digital Services Act) requires real-time, auditable data governance.
Talent & Digital Skills Gap
There is a severe shortage of specialized talent capable of designing, managing, and maintaining cloud-native, AI-infused infrastructure and software development workflows.